Terms and Conditions

Effective Date: June 2026

Welcome to Rusdi Furniture. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing this website, creating an account, placing an order, or using any of our services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and our Refund and Returns Policy.

2. Products and Services

Rusdi Furniture offers furniture and related products for sale through our website.

We make every effort to ensure that product descriptions, specifications, dimensions, colours, and images are accurate. However:

Product colours may vary due to monitor or device display settings.
Measurements may vary slightly due to manufacturing tolerances.
Product images are for illustration purposes only.

We reserve the right to modify, discontinue, or update products without prior notice.

3. Pricing

All prices displayed on the website are in Malaysian Ringgit (RM) unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing errors or inaccuracies.
Refuse or cancel orders affected by pricing mistakes.

If an order is cancelled due to a pricing error, any payment received will be refunded.

4. Orders

All orders are subject to acceptance and availability.

After an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

Rusdi Furniture reserves the right to:

Reject any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.

5. Payment

Payment must be completed before order processing begins.

We accept approved payment methods available on our website.

By making a payment, you confirm that:

You are authorized to use the payment method.
The payment information provided is accurate and complete.

6. Order Cancellation

Customers may request cancellation before the order enters processing.

Approved cancellations may be subject to deductions for:

Payment processing fees
Administrative charges
Order handling costs
Other costs already incurred

Once an order has entered processing, manufacturing, packing, scheduling, or shipping arrangements, cancellation may not be possible.

Please refer to our Refund and Returns Policy for complete details.

7. Delivery

Delivery times provided are estimates only.

Rusdi Furniture is not responsible for delays caused by:

Courier companies
Weather conditions
Traffic disruptions
Force majeure events
Customer unavailability

Customers are responsible for ensuring accurate delivery information is provided.

Additional charges may apply for failed delivery attempts or incorrect addresses.

8. Inspection Upon Delivery

Customers are encouraged to inspect products immediately upon delivery.

Any claims relating to damaged, defective, or incorrect products should be reported within 48 hours of delivery together with photographs and proof of purchase.

Failure to report issues within a reasonable period may affect the outcome of the claim.

9. Refunds and Returns

Refunds and returns are governed by our Refund and Returns Policy.

Generally:

Refund requests are considered only before delivery.
Cancellation requests may be subject to deductions for costs incurred.
Delivered products are generally not refundable or returnable except where required by law or where products are defective, damaged, or incorrectly supplied.

10. Intellectual Property

All content on this website, including but not limited to:

Text
Images
Graphics
Logos
Product descriptions
Website design

is the property of Rusdi Furniture or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use website content without our prior written consent.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to the website or its systems.
Distribute malware, viruses, or harmful code.
Interfere with the operation or security of the website.
Provide false or misleading information.

We reserve the right to suspend or terminate access for violations of these terms.

12. Limitation of Liability

To the fullest extent permitted by law, Rusdi Furniture shall not be liable for:

Indirect losses
Consequential losses
Loss of profits
Loss of business opportunities
Data loss

Our total liability for any claim arising from a purchase shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes rights that cannot be excluded under applicable Malaysian law.

13. Warranty Disclaimer

Unless expressly stated otherwise, products are provided on an “as available” and “as is” basis.

Any manufacturer’s warranty, where applicable, will be subject to the manufacturer’s terms and conditions.

Normal wear and tear, misuse, improper assembly, modifications, or accidental damage are not covered.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

Rusdi Furniture shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Epidemics or pandemics
Government actions
Labour disputes
Transportation disruptions

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of Malaysia.

17. Changes to Terms

Rusdi Furniture reserves the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Rusdi Furniture
No. 45, Taman Desa Sijangkang
42500 Telok Panglima Garang
Selangor, Malaysia

Email: rusdifurniture2026@gmail.com

Website: https://rusdifurniture.com.my